Privacy policy
Privacy Policy
Protecting your personal information is our priority. This Privacy Policy applies to shishax.com and governs data collection and usage by SHX Corporation ("ShishaX"). By using the ShishaX website, you consent to the data practices described in this policy.
Collection of Your Personal Information
To provide you with our products and services, ShishaX may collect personally identifiable information, including your:
- First and last name
- Mailing address
- Email address
- Phone number
If you purchase ShishaX products, we collect billing information necessary to complete the transaction. Payment card data is processed securely by our payment provider and is not stored by ShishaX.
We do not collect personal information unless you voluntarily provide it. You may be asked to provide information when: registering on our site, entering a giveaway or promotion, joining our waitlist, submitting a contact or demo request, or completing a purchase.
Use of Your Personal Information
ShishaX uses your personal information to operate our website, process orders, fulfill warranty requests, and communicate with you about products and services you have requested or expressed interest in.
Sharing Information with Third Parties
ShishaX does not sell, rent, or lease customer information to third parties.
We may share data with trusted service providers who assist us in operating our website, processing payments, sending communications, or fulfilling orders. These parties are prohibited from using your information for any purpose beyond providing services to ShishaX and are required to maintain confidentiality.
ShishaX may disclose personal information if required by law or to protect the rights and safety of our users or the public.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and gather aggregate usage data. You may disable cookies in your browser settings, though this may affect certain site functionality.
Age Restriction
ShishaX products are intended for adults aged 21 and over. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21, you are not permitted to use this website or purchase our products.
Security of Your Personal Information
ShishaX takes reasonable technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure, including SSL encryption for data transmission. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Email Communications
ShishaX may contact you via email to provide updates, promotional offers, and product announcements. You may opt out at any time by clicking the unsubscribe link in any email or contacting us directly.
Links to Third-Party Sites
Our website may contain links to external sites. ShishaX is not responsible for the privacy practices of those sites and encourages you to review their policies independently.
Changes to This Policy
ShishaX reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via email or a prominent notice on our website. Continued use of the site following any update constitutes acceptance of the revised policy.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
ShishaX Email: sales@shishax.com Website: shishax.com
This policy applies to users in all markets including the United States and European Union. EU users have additional rights under GDPR, including the right to access, correct, or request deletion of their personal data. To exercise these rights, contact us at sales@shishax.com.
Effective: March 2026